Help people find the right support—and reduce repetitive navigation work.
Offer a branded route across national entitlements, approved local services and specialist help. See anonymous demand patterns while every formal decision remains with the responsible public body.
- National and council-controlled local routes
- Anonymous, minimum-count reporting
- Assisted use for telephone or in-person support
Help your employees find the financial and practical supports they may be entitled to—privately.
Give your workforce one confidential place to check State supports, childcare, housing, health costs, caring, disability and household assistance. Employees' personal answers are never shared with their employer.
- A private self-service benefit for workers
- No employee account, PPS number or case file
- Only privacy-protected aggregate trends for HR
Hosted service
A dedicated, organisation-branded support checker.
Local configuration
Add local schemes and organisation-specific routes alongside national supports.
Anonymous insight
Understand completion, common matches and unmet need without exposing personal profiles.
Integration-ready
Start with a hosted link and add an embed or API only when evidence supports it.
A focused pilot
A founding pilot can begin with a limited set of independently reviewed national and local schemes, anonymous use, organisation onboarding and agreed success measures.
- Assessment completion rate
- Supports discovered
- Official application-link engagement
- User satisfaction
- Staff time saved
- Accuracy against adviser-reviewed cases
Governance comes first
Every published scheme should have named official sources, effective dates, automated boundary tests, review ownership and an auditable change history. The platform supports guidance; statutory bodies retain every formal decision.
What makes the service different
SupportCheck is support-navigation software rather than a definitive welfare decision maker. It brings official routes together, asks relevant follow-up questions and produces an evidence-linked action plan. Councils can connect national and local services; employers can provide a confidential workforce benefit. Formal eligibility decisions always remain with the responsible body.
Privacy boundary
Participating organisations can measure anonymous use and broad support needs. They cannot open an individual's conversation, household answers or personal action plan.
Pilot acceptance gates
- Independent review of published scheme rules
- WCAG 2.2 AA accessibility assessment
- Data protection impact assessment where required
- Security testing and incident process
- Named content owners and review dates
- User and frontline-staff evaluation